How do we ship?

Please follow these steps to prepare the box and ship the sample to our lab:

1. Enclose the following items in the provided shipping box:
2 black-topped tubes
1 purple-topped blood tube
2 ice packs surrounding the tubes

Important note: To avoid ice packs contacting the cells, place the tube in a foam insert or wrap the tubes with a bubble wrap.

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2. Place FedEx label on the boxUse the FedEx return label that was provided to you and affix to the box exterior. FedEx will not bill you for this service.

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3. Ship using FedExCall 800-GO FEDEX (800-463-3339) at least 2 hours before your office closes for a pickup at your location. (After you dial the number press “0”, then say “ship a package” to schedule a pickup.)

Can we select non-MDR substrate drugs for known or suspected MDR dogs?

Yes, you can select non-MDR1 drugs when indicating your drug priorities, but the final report will also include all drugs.

What are ImpriMed’s prices?

Please contact sales@imprimedicine.com to request pricing information. We will get back to you within 1 business day.

What is the simulated dosing for a certain drug? MTD(maximum tolerated dosing) or metronomic?

Our models don't differentiate between different types of dosing, so they can be viewed as outcomes for standard clinical practice. For instance, if MTD is more common in practice, the models may more closely reflect MTD.

What does the ImpriMed Personalized Prediction Profile include?

The Personalized Prediction Profile includes our Immunoprofile report and anticancer drug response predictions generated by artificial intelligence models. The predictions include estimates of both (1) the likelihood of a positive clinical response (partial response/ complete remission) to individual anticancer drugs and (2) the likelihood complete remission after 1 or 2 cycles of CHOP therapy, and the likelihood of early relapse after a successful CHOP regimen. Outcome predictions are currently provided for 13 individual drugs that are commonly used in many first-line and rescue protocols for the treatment of canine lymphoma (including CHOP, LOPP, MOPP, LPP, Tavonea only, etc…). Predictions are included for Doxorubicin, Cyclophosphamide, Vincristine, Vinblastine, Prednisone, Rabacfosadine (Tanovea®), L-Asparaginase, Lomustine, Mitoxantrone, Mechlorethamine, Dexamethasone, Chlorambucil, and Melphalan.

If the media tubes are damaged or missing something in the packaging can we get a replacement?