You can expect to receive the boxes in 7-12 days via FedEx Ground.
At this time, we only offer commercial services to canine lymphoma patients. However, we are conducting research into feline lymphoma so if you would like to submit a sample please sign up here if you are interested in feline services.
Yes, you can select non-MDR1 drugs when indicating your drug priorities, but the final report will also include all drugs.
No, any staff member affiliated with a veterinarian can submit or order via our portal so long as the leading veterinarian has an account setup.
Invoices will be sent about 30 days after the service is ordered. We send the invoice to the email (billing or accounts payable) we have on file for the clinic at the start of the month for any services provided the month prior.
No, but after the first Personalized Prediction Profile service for a given patient, all subsequent Personalized Prediction Profile services for that patient are discounted.
