No, we don’t need the password to associate the doctors and hospital. Once we register it, the password will be sent to the corresponding emails.
We require at least 2mL of whole blood sample in an EDTA-treated tube.
No, but after the first Personalized Prediction Profile service for a given patient, all subsequent Personalized Prediction Profile services for that patient are discounted.
The media and tubes can be decontaminated in or with 10% bleach and discarded as normal.
Blood clots can prevent our ability to run our tests. Very small clots may not be a problem, but in general, clotted blood is not ideal. That is why we ask that doctors send blood in an EDTA or heparin tube.